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Mercado Pago lets you collect payments across Latin America. DMLY uses Checkout Pro: a pay link opens Mercado Pago’s own hosted checkout page, the client pays there, and Mercado Pago tells DMLY the money arrived. You then share that link on WhatsApp like any other pay link. This page covers what’s specific to Mercado Pago. The general rules — how pay links are minted, what each payment status means, what a missed webhook looks like — are the same for every gateway and live in Connect a payment gateway.

Connect it

Mercado Pago is a tile under Configurations → Integrations → Payments, described as Collect Latin-American payments with Mercado Pago Checkout Pro. There’s no “sign in with Mercado Pago” button — you copy two credentials out of your Mercado Pago account and paste them in.
1

Copy your access token

In Mercado Pago, open your application’s credentials and copy the access token. Live tokens start with APP_USR- and test tokens start with TEST-.There is no environment dropdown in DMLY. The token prefix is what decides whether you are taking real money or test money, so check it before you paste.
2

Paste it into the tile

Open the Mercado Pago tile, paste the token into Access token and click Connect. DMLY checks the credential on connect, so a typo fails now rather than at the first real payment.
3

Add the webhook yourself

DMLY does not register the webhook for you. In Mercado Pago, go to Your integrations → Webhooks, add the endpoint URL shown on the tile (it appears once you’ve connected), and copy the signing secret Mercado Pago gives you back into Webhook secret.
4

Take one real payment end to end

Send yourself a small invoice, pay it, and confirm it flips to Paid on its own. If it doesn’t, the webhook isn’t reaching DMLY — fix that before a client pays.
Without the webhook, a client can pay successfully at Mercado Pago and the invoice in DMLY will still say unpaid. Nothing retries, because nothing arrived. This step is not optional.

Supported currencies

Mercado Pago serves Latin America — ARS, BRL, MXN, COP, PEN and UYU — and each account charges in its own country’s currency. You cannot pick a currency your Mercado Pago account doesn’t operate in.
Chilean pesos (CLP) are not available for pay links. DMLY uses one shared currency list across every gateway, and that list only holds currencies with two decimal places so the amount maths stays correct for all of them. CLP has none, so it’s excluded. Japanese yen and Kuwaiti, Bahraini and Omani dinars are excluded for the same reason.

How payment confirmation works

Mercado Pago’s notification is deliberately thin: it tells DMLY only that something happened to payment X, with no status and no amount. So when the notification arrives, DMLY asks Mercado Pago directly for that payment’s real state before recording anything. The practical consequence is that a confirmation depends on both the webhook reaching DMLY and your access token still being valid. If you rotate or revoke the token in Mercado Pago and don’t update it in DMLY, notifications will keep arriving and payments will stop reconciling — the invoice sits unpaid even though the webhook is fine. Each notification is signature-checked and must be recent — an old or replayed one is rejected — so the clock on the sending side matters. This is normal and needs nothing from you. A rejected payment attempt is ignored rather than recorded, so an abandoned checkout doesn’t leave noise on the invoice.

Current limitations

These are known behaviours of the Mercado Pago integration today, not faults to report.
If you refund part of a payment in Mercado Pago, Mercado Pago still reports the payment as approved, so DMLY leaves it as Succeeded. A full refund does flip it to Refunded. For a partial refund, adjust the invoice in DMLY yourself.
Mercado Pago Checkout Pro has no saved-card charging, so DMLY can’t renew a subscription automatically on it. Use a gateway that supports saved cards for recurring billing — see Subscriptions — or send a pay link each cycle.

Payments and gateways

Pay links, payment statuses and what a failed webhook means.

Invoices

Send an invoice and share its pay link on WhatsApp.