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Meetings is DMLY’s original booking hub. Everything it does is now done better somewhere else: the bookings it lists are the same bookings you see in Appointments, and the meeting types it edits are the same rows you edit in Offerings under Services. There is no separate “meeting” record and no separate “meeting type” record — two screens, one set of data. This page exists mainly so you stop looking for it.

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Meetings is not in the sidebar

If you are hunting the sidebar for a Meetings item, stop. It is not there and it is not hidden behind a plan, a permission or a setting. The sidebar’s business section lists Appointments, Offerings, Finance and Reputation — that is all.
Meetings still works if you land on it, and nothing about it is broken. It is simply older than the pages that replaced it, and DMLY no longer routes you there. Use Appointments and Offerings instead.
There are exactly two ways in. Bookmark the address. If you have an old link or bookmark to the bookings list or the meeting types list, it still opens. Take the Inbox detour. One link in the product still points at Meetings, buried two levels down:
1

Open a conversation

Go to Messaging → Unified Inbox and open any conversation.
2

Open the booking-link menu

In the message composer’s toolbar, select the calendar icon — its tooltip reads Insert booking link.
3

Select Manage meeting types

At the bottom of that menu, select Manage meeting types. That opens the meeting types page.
4

Switch to Bookings

From the meeting types page, the Bookings tab is the only way to reach the meetings list. Nothing else in DMLY links to it.
That entry point has a catch worth understanding, because it is why most people never see it at all: the calendar icon only appears when your workspace already has at least one active service with a working booking link. With no bookable service, there is no calendar icon, no menu, and therefore no route to Meetings from anywhere in the interface. And if you do have bookable services, you created them in Offerings → Services — which is where you would manage them anyway. The hub is hardest to reach exactly when you might want it.

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Use these instead

Appointments

The same bookings, with a calendar view, staff, classes and payments. This is where your bookings live now.

Offerings

Under Services — the same rows a meeting type edits, plus price, category, credits and payment settings.

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What a meeting type is

A meeting type is a Service. The two names describe one thing: DMLY renamed meeting types to services, and the older screen kept the older word. A meeting type sets what someone can book and when:
  • Duration (min) and Slot interval (min) — how long the booking runs, and how far apart the offered start times sit.
  • Location — Google Meet (auto link), Zoom (auto link), Phone call, In person, or Custom (your own link/notes). Only Google Meet and Zoom generate a joining link for you; the rest use whatever you type into Location details.
  • Weekly availability — the time windows you accept bookings in, per weekday.
  • Buffer before and Buffer after — padding around each booking.
  • Min notice (min) and Days ahead — how soon someone can book, and how far out.
  • Reminders, Confirmation message, Reminder message, Cancellation message.
  • Active (available for booking) — the on/off switch.
Creating a meeting type here does not set a price, a category, credits or a payment mode. You get a bare bookable service that then shows up half-configured under Offerings → Services. If money is involved, create the service in Offerings instead and set it up once, properly.
Every one of the booking settings above also exists in Offerings → Services, with the same labels. There is nothing you can configure on the Meetings screen that you cannot configure in Offerings. Deleting a meeting type that already has bookings does not delete it — DMLY deactivates it instead, which protects the booking history. The confirmation dialog warns you before you commit — If it has bookings it will be deactivated instead. Afterwards you only get a generic Done toast, so check the meeting type’s Active state if you need to know which of the two happened.

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Bookings, cancel and reschedule

The Bookings tab lists confirmed upcoming meetings and past ones, with the Contact, the Meeting, When and the Source it came from. On an upcoming booking you can:
  • Join Google Meet or Join Zoom Meeting — shown only when the booking has a meeting link, and the label matches the link.
  • Open booking page — opens that one booking’s management page in a new tab. That is the page where your contact cancels or reschedules the booking themselves.
  • Reschedule — pick a new time from the open slots on that meeting type’s availability, then Confirm new time. If someone takes the slot first, DMLY tells you the time is no longer available.
  • Cancel meeting — the contact is notified and the calendar event is removed. The cancellation is recorded as made by an agent.
On past or cancelled bookings, only the join link and Open booking page appear.
Cancelling and rescheduling here are staff actions, done by you from inside DMLY. Contacts never touch these screens. To get new bookings you share a different link — the meeting type’s own public page, from Copy booking link on the Meeting types tab, or straight into a WhatsApp reply with the composer’s Insert booking link menu.
Rescheduling and cancelling from Appointments run the exact same logic. There is no behaviour here you lose by staying in Appointments.

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Google Calendar is optional

Google Calendar is not required. Bookings are recorded either way, and the meeting type editor offers No calendar (don’t sync) on purpose. Without a calendar connected you still take bookings, but:
  • Meetings do not appear on your Google Calendar, so your own availability elsewhere is not visible to DMLY and DMLY’s bookings are not visible to you outside the app.
  • Google Meet links are not generated. The Google Meet (auto link) location has nothing to generate from.
The meeting types page says as much in a banner: No Google Calendar connected. You can still create meeting types, but meetings won’t sync to a calendar or generate Meet links until you connect one. To connect one, see Calendar sync.

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If the page asks you to connect a channel

Open Meetings in a workspace with no connected channel and you get a “connect a channel first” prompt instead of your bookings — even though meeting types are workspace-wide and have nothing to do with channels. Connect a channel (see Channels) and the page loads normally. This is another reason to work in Appointments instead.
Meetings came first. Appointments and Offerings were built over the same data and grew past it, but the old screens were never removed — so old bookmarks keep working. Nothing about the arrangement is documented as deliberate or as an oversight, so treat Meetings as legacy: safe to open, not worth building a habit around.