{
  "id": "9f1c4b6e-3a2d-4f8b-9c1e-2a7d5e8b0c31",
  "event": "message.received",
  "occurred_at": "2026-07-14T09:30:00+00:00",
  "workspace_id": 42,
  "data": {
    "contact": {
      "id": "contact_demo",
      "name": "Jordan Lee",
      "email": "jordan.lee@example.com",
      "phone": "+15550142299",
      "platform": "whatsapp"
    },
    "conversation": {
      "id": "contact_demo"
    },
    "message": {
      "text": "Hi, is this still available?",
      "type": "text",
      "platform": "whatsapp",
      "direction": "inbound"
    }
  }
}