{
"id": "9f1c4b6e-3a2d-4f8b-9c1e-2a7d5e8b0c31",
"event": "conversation.closed",
"occurred_at": "2026-07-14T09:30:00+00:00",
"workspace_id": 42,
"data": {
"contact": {
"id": "contact_demo",
"name": "Jordan Lee",
"email": "jordan.lee@example.com",
"phone": "+15550142299",
"platform": "whatsapp"
},
"conversation": {
"id": "contact_demo",
"status": "done"
}
}
}Conversation closed
Sent to your endpoint when Conversation closed occurs (conversation.closed).
Signed as X-Salesbot-Signature: sha256=<hmac> when the endpoint has a secret. Return any 2xx within 8 seconds to acknowledge.
WEBHOOK
conversation.closed
{
"id": "9f1c4b6e-3a2d-4f8b-9c1e-2a7d5e8b0c31",
"event": "conversation.closed",
"occurred_at": "2026-07-14T09:30:00+00:00",
"workspace_id": 42,
"data": {
"contact": {
"id": "contact_demo",
"name": "Jordan Lee",
"email": "jordan.lee@example.com",
"phone": "+15550142299",
"platform": "whatsapp"
},
"conversation": {
"id": "contact_demo",
"status": "done"
}
}
}Was this page helpful?

