{
  "id": "9f1c4b6e-3a2d-4f8b-9c1e-2a7d5e8b0c31",
  "event": "message.read_or_seen",
  "occurred_at": "2026-07-14T09:30:00+00:00",
  "workspace_id": 42,
  "data": {
    "channel": "whatsapp",
    "provider": "meta",
    "contact": {
      "id": "contact_demo",
      "name": "Jordan Lee",
      "email": "jordan.lee@example.com",
      "phone": "+15550142299",
      "platform": "whatsapp"
    },
    "conversation": {
      "id": "contact_demo"
    },
    "message": {
      "id": "msg_demo",
      "provider_message_id": "wamid.DEMO123",
      "direction": "outbound",
      "type": "text",
      "status": "read_or_seen",
      "status_source": "whatsapp_status_webhook",
      "sent_at": "2026-06-13T10:00:00+00:00",
      "status_at": "2026-06-13T10:00:04+00:00"
    }
  }
}