> ## Documentation Index
> Fetch the complete documentation index at: https://docs.dmly.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Buy add-ons

> Add extra contacts, social accounts or teammates on top of your plan without changing plan.

Your plan sets your limits. When you run out of room in one of them — you've hit your contact
cap, you want to connect another channel, you need one more person on the team — an add-on
buys you extra capacity in that one area, without moving to a bigger plan.

Add-ons live on the **Billing** page, in a panel described as *"Extra capacity on top of your
plan — each is a separate subscription you can cancel any time."*

<Note>
  Only workspace admins can open **Workspace Settings → Billing**. Members and viewers cannot
  reach it.
</Note>

## What you can add

<Columns cols={2}>
  <Card title="Contacts" icon="address-book" href="/contacts/overview">
    Room for more contact records than your plan allows.
  </Card>

  <Card title="Social account" icon="comments" href="/channels/overview">
    Room for another connected account.
  </Card>

  <Card title="Teammate" icon="user-plus" href="/account/team-members">
    Room for one more person to be invited into the workspace.
  </Card>
</Columns>

How much each add-on costs, and what your plan already includes, depends on your plan and on
who sells it to you. See [Plans](/billing/plans).

## Buy an add-on

<Warning>
  You need an active plan first. Without one, the **Buy** button is disabled and the panel
  shows **You need an active plan to buy add-ons.** Start a plan before buying capacity on top
  of it.
</Warning>

<Note>
  If an agency manages your workspace, you don't buy add-ons yourself — your agency grants them
  to you. The steps below won't apply: there's no add-on catalogue, no quantity box and no
  **Buy** button. Ask your agency for the capacity you need.
</Note>

<Steps>
  <Step title="Open Billing">
    Go to **Workspace Settings → Billing** and scroll to the **Add-ons** panel.
  </Step>

  <Step title="Choose what you need">
    Each available add-on has its own row. Set the quantity you want — for example, two extra
    teammates rather than one.
  </Step>

  <Step title="Select Buy">
    You're taken to the payment step to confirm. Each add-on is charged as its own
    subscription, separate from your plan.
  </Step>
</Steps>

Once it's paid for, the extra capacity counts toward your limit automatically. Inviting a
teammate, for example, checks your plan's allowance plus any teammate add-ons you own — if
you're still over, the invite fails with **Members limit reached.**

<Tip>
  Your teammate allowance counts pending invitations as well as people who have already
  joined. If you're one short, cancel an invitation that was never accepted before buying more
  — see [Team members](/account/team-members).
</Tip>

## Your add-ons

Anything the workspace already owns is listed under **Your add-ons** on the **Billing** page,
with each one marked either:

* **Active** — it was bought here, and it's being billed to you.
* **Granted by your agency** — an agency gave the workspace the capacity, and you aren't billed
  for it.

## Cancelling an add-on

Add-ons are separate subscriptions from your plan, so cancelling one doesn't touch the plan
itself, and cancelling your plan is a different action — see
[Cancelling](/billing/cancelling).

<Warning>
  Dropping capacity you're already using is not a clean undo. If you're storing more contacts,
  or have more connected accounts or teammates, than your plan allows on its own, removing the
  add-on that covers the difference puts you over your limit.
</Warning>

## Add-on or bigger plan?

An add-on is the right tool when you're over on exactly one thing. If you're pushing against
several limits at once, or you want a feature your plan doesn't include at all, changing plan
is usually simpler than stacking add-ons.

<Columns cols={2}>
  <Card title="Plans" icon="layer-group" href="/billing/plans">
    What each plan includes and where the limits bite.
  </Card>

  <Card title="Upgrading and downgrading" icon="arrow-up-right-dots" href="/billing/upgrading-downgrading">
    Move to a different plan instead.
  </Card>
</Columns>